Since launching in January 1992, we have worked hard to make sure that we offer services that are a cut above the competition, providing many companies with premium support either through specific maintenance contracts or under standard consultancy terms.
We are based in Watford, Hertfordshire (junction 21, M25), just 15 miles north of London’s West End, where you’ll also find our computer sales and repair showroom.
We are experts in repairing Apple products, and we complete over 1,000 repairs each quarter. Whether you want to buy a new Apple product or you need one repaired, all our engineers are experts in the brand. We also sell third party products.
“The support provided has been fantastic, always felt very personalised and truly 24/7. The team know that I will only call in an emergency, but when I do, I have their full support.”
“They have been a tremendous support over the years, through the changes in technology and advancements in the services provided by the studio.”
“As the company has expanded over the years, Twilight Zone has constantly recommended the optimum solutions for every scenario we have thrown at them and have never failed to deliver on a promise that they have made to us.”
“Overall a great customer experience, informed along the way and a pleasure to do business in a calm quiet environment away from the frenetic Apple stores.”
“I would like to say I was so impressed with the service I received today from you. I found you to be professional and efficient whilst working within a safe covid environment. You also gave me your professional advice and time on the phone before seeing me today, your support was much appreciated as I am working within time constraints and need my laptop on a daily basis. You fitted me in within a short period and repaired my Apple MacBook. Thank you for offering me such a professional service.”
“Easy to contact people. No wait to get through and excellent customer service. A credit to Apple. What else could one want? Obviously a well run company. Not many of these left!”