We’ve carried out hundreds of thousands of Apple repairs over more than 30 years, so we know their machines inside out. We’ll explain exactly what needs to be done in straightforward terms, and promise not to baffle you with technical jargon.
Our showroom has convenient road-side parking, and we’ll even carry your computer in from your car if it’s too heavy to manage.
“Overall a great customer experience, informed along the way and a pleasure to do business in a calm quiet environment away from the frenetic Apple stores.”
“I would like to say I was so impressed with the service I received today from you. I found you to be professional and efficient whilst working within a safe covid environment. You also gave me your professional advice and time on the phone before seeing me today, your support was much appreciated as I am working within time constraints and need my laptop on a daily basis. You fitted me in within a short period and repaired my Apple MacBook. Thank you for offering me such a professional service.”
“Easy to contact people. No wait to get through and excellent customer service. A credit to Apple. What else could one want? Obviously a well run company. Not many of these left!”
“Thank you for repairing my MacBook Air in a very timely fashion. The service I received was seamless from making the appointment, to collection of my item. The clarity of your process, documentation, CoVid 19 precautions and estimate of time it would take was exceptional in my view. In the event, the repair timescale and outcome exceeded my expectation. I found, without exception, the staff I spoke to were professional, knowledgeable, courteous and customer focused. TZE is a credit to the Apple Brand.”
“The guys at Twilight Zone are my heros. What I love most about these guys is that they actually care about you the person and what is best or right for you. I hands down would recommend going to them above any Apple Store. Excellent service every time I’ve been. Absolutely fantastic staff and make the whole experience enjoyable.”